The People Behind the Strategy
Revenue management is a relationship business. Here’s who you’ll actually be working with.
Plenty of firms will sell you software, a weekly report, and a junior analyst you’ll never meet. That’s not us.
BRMS was built around the idea that independent hotels deserve senior, hands-on revenue leadership — the kind you’d hire if you could afford a full-time VP of Revenue. Our clients work directly with our leadership team. No handoffs to account managers. No ghosting between monthly calls.
CHIA
CAHTA
CHDM
Past President, HSMAI Oregon
Vicki founded Bridgetown Revenue Management Solutions in 2012 on a simple conviction: independent hotels deserve the same caliber of revenue strategy as global chains — without the bureaucracy.
A lifelong hotelier, her career spans operations and revenue management across multiple brands, giving her a full-picture view of what actually drives hotel performance. What started as a solo consultancy with a handful of partner hotels has grown, one word-of-mouth referral at a time, into a team serving 150+ properties across 45+ markets.
Known for her straightforward style, sharp instincts, and collaborative leadership, Vicki is also past President of the Oregon chapter of HSMAI. She lives in Portland with three rescue dogs, and she’d rather talk about your comp set than almost anything else.
Liz leads revenue management operations at BRMS, bringing sharp analytical instincts and a deep bench of full-service hotel experience to every property she touches.
She joined BRMS as a Revenue Manager and has steadily built out the operations function — first as Division Director for Full Service Hotels, now overseeing day-to-day execution across the portfolio. Her specialty is the work that actually moves RevPAR: pricing structure design, distribution strategy, and the client relationships that turn a revenue plan into real results.
A Portland State University graduate and Portland local, Liz holds the CRME designation from HSMAI — the industry’s premier credential for revenue management professionals.
Vicki and Liz lead a broader team of experienced revenue strategy professionals with more than 70 years of combined on-property experience — with team members on both coasts, so your property gets responsive, time-zone-aware support no matter where you are. We’ll introduce the rest of the team soon.
What You Can Expect.
Clients don’t stay with us for 5, 8, 10 years because of a clever dashboard. They stay because of how we show up.
Hotel-First, Always
Every recommendation starts with the question: what’s right for this property? Not what’s easy, not what scales, not what looks good on a slide.
Plain English, No Jargon
If your GM can’t explain the strategy in a sentence, it’s not a strategy. We write reports and lead meetings for the humans actually running the hotel.
In the Trenches
Daily management. Weekly strategy. Monthly reviews. We’re a phone call away — not a support ticket and a four-day turnaround.
Want to Work With Us?
The first conversation is free, candid, and has no pitch deck attached. Let’s see if we’re the right fit.